Privacy policy

At Milyano.pk, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our eCommerce website, www.milyano.pk, By accessing or using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you. This information includes:

  • Personal Information: When you create an account, place an order, or contact us, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.
  • Non-Personal Information: We may collect data regarding your interaction with our website, such as browsing behavior, device information, and IP address. This helps us improve the user experience and optimize the website.
  • Cookies: We use cookies and similar technologies to track your activity on our Site. You can disable cookies in your browser settings, but this may affect your experience on the website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping, billing, and customer support.
  • Personalization: To improve your shopping experience by recommending products and services that match your preferences.
  • Marketing: With your consent, we may send you promotional emails, newsletters, or special offers. You can unsubscribe from marketing communications at any time.
  • Customer Service: To respond to your inquiries, provide assistance, and resolve any issues you may face.
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our terms and conditions.

3. Sharing Your Information

We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your personal data with third-party service providers, such as payment processors, shipping companies, and hosting providers, who assist in running our business.
  • Legal Compliance: We may disclose your personal information if required by law, such as to comply with a subpoena or legal process, or if we believe it is necessary to protect our rights, your safety, or the safety of others.

4. Data Security

We take the security of your personal information seriously and use industry-standard security measures to protect it. However, no data transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights

Under Pakistani data protection laws, you have the following rights concerning your personal information:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You can update or correct any inaccurate personal information.
  • Deletion: You can request that we delete your personal information, subject to legal obligations.
  • Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

6. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the Privacy Policy, we will post the revised version on this page with an updated date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: 0313-2770673